###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware has a
sales department, a marketing department, a research department, and a human resources
department.
Proseware recently purchased a small competitor named Contoso, Ltd.
Physical Locations

Proseware has two offices. The offices are located in New York and London. The offices connect to
each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The forest
contains a single domain and two sites named London and New York. Each site contains two domain
controllers that run Windows Server 2008 R2. The domain controllers in the New York site are
named DC1 and DC2. The domain controllers in the London site are named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest contains
five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability groups
(DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com and a
Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database on a
server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and externally.
Problem Statements
Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy information of the other
users. You also discover that some users fail to retrieve Autodiscover settings.

• Users in the London office report that during a 24-hour WAN outage, they could see only
new users in the global address list (GAL) from Outlook Web App.
• The manager of the human resources department in the New York office cannot see new
London office users in the GAL until several hours after the help desk confirms that the users
were created.
• A hung MSExchangeOWAAppPool in Internet Information Services (IIS) on EX1 causes all of
the database copies to fail over. Despite having the same CopyQueueLength and
ReplayQueueLength as the copies on EX2, the copies on EX3, which have a higher activation
preference, are activated, forcing user connections over the WAN.
• A custom application named App1 recently malfunctioned and sent hundreds of false
positive email notifications that had a subject of System Alert: Sales Database Reaching
Capacity to all of the users in the organization. While attempting to remove the email
messages, an administrator ran the Search-Mailbox -DeleteContent command and
erroneously deleted valid email messages from the mailboxes of some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN links.
• Improve social media integration by using a Microsoft Outlook app that will be deployed to
all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the executives.
• Implement an RBAC-linked role group for the administrators at Contoso to manage the
mailboxes of the Proseware users.
Technical Requirements
Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email messages that they send are not
delivered.
• If mailbox database storage fails, the IT department must be able to recover old email
messages that were sent up to five days earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in contoso.com and an Exchange
Server mailbox in proseware.com. All new user accounts in contoso.com must have a user
principal name (UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage recipient objects in the
Exchange Server organization of Proseware by using their existing contoso.com
administrator account. All Contoso recipient objects must reside in an organizational unit
(OU) named proseware.com
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use Basic authentication only.
• All Outlook users who connect from the internal network must use NTLM authentication
only.
SLA Requirements

Due to productivity losses during some recent maintenance windows, the Chief Information Officer
(CIO) introduces a new service level agreement (SLA) requiring that all servers entering or exiting a
maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance must be activated on another
server.
• All message queues on the server undergoing maintenance must be empty before
maintenance can begin.
• The server undergoing maintenance must be prevented from becoming a Primary Active
Manager (PAM).
• Databases copies on the server undergoing maintenance must not be activated while
maintenance is occurring.
###EndCaseStudy###

You need to recommend a solution to resolve the issue of the human resources department
manager.
What should you include in the recommendation?

###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware has a
sales department, a marketing department, a research department, and a human resources
department.
Proseware recently purchased a small competitor named Contoso, Ltd.
Physical Locations

Proseware has two offices. The offices are located in New York and London. The offices connect to
each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The forest
contains a single domain and two sites named London and New York. Each site contains two domain
controllers that run Windows Server 2008 R2. The domain controllers in the New York site are
named DC1 and DC2. The domain controllers in the London site are named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest contains
five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability groups
(DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com and a
Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database on a
server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and externally.
Problem Statements
Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy information of the other
users. You also discover that some users fail to retrieve Autodiscover settings.

• Users in the London office report that during a 24-hour WAN outage, they could see only
new users in the global address list (GAL) from Outlook Web App.
• The manager of the human resources department in the New York office cannot see new
London office users in the GAL until several hours after the help desk confirms that the users
were created.
• A hung MSExchangeOWAAppPool in Internet Information Services (IIS) on EX1 causes all of
the database copies to fail over. Despite having the same CopyQueueLength and
ReplayQueueLength as the copies on EX2, the copies on EX3, which have a higher activation
preference, are activated, forcing user connections over the WAN.
• A custom application named App1 recently malfunctioned and sent hundreds of false
positive email notifications that had a subject of System Alert: Sales Database Reaching
Capacity to all of the users in the organization. While attempting to remove the email
messages, an administrator ran the Search-Mailbox -DeleteContent command and
erroneously deleted valid email messages from the mailboxes of some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN links.
• Improve social media integration by using a Microsoft Outlook app that will be deployed to
all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the executives.
• Implement an RBAC-linked role group for the administrators at Contoso to manage the
mailboxes of the Proseware users.
Technical Requirements
Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email messages that they send are not
delivered.
• If mailbox database storage fails, the IT department must be able to recover old email
messages that were sent up to five days earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in contoso.com and an Exchange
Server mailbox in proseware.com. All new user accounts in contoso.com must have a user
principal name (UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage recipient objects in the
Exchange Server organization of Proseware by using their existing contoso.com
administrator account. All Contoso recipient objects must reside in an organizational unit
(OU) named proseware.com
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use Basic authentication only.
• All Outlook users who connect from the internal network must use NTLM authentication
only.
SLA Requirements

Due to productivity losses during some recent maintenance windows, the Chief Information Officer
(CIO) introduces a new service level agreement (SLA) requiring that all servers entering or exiting a
maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance must be activated on another
server.
• All message queues on the server undergoing maintenance must be empty before
maintenance can begin.
• The server undergoing maintenance must be prevented from becoming a Primary Active
Manager (PAM).
• Databases copies on the server undergoing maintenance must not be activated while
maintenance is occurring.
###EndCaseStudy###

You need to recommend a solution to resolve the issue for the London office users.
What should you do?

###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware has a
sales department, a marketing department, a research department, and a human resources
department.
Proseware recently purchased a small competitor named Contoso, Ltd.
Physical Locations

Proseware has two offices. The offices are located in New York and London. The offices connect to
each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The forest
contains a single domain and two sites named London and New York. Each site contains two domain
controllers that run Windows Server 2008 R2. The domain controllers in the New York site are
named DC1 and DC2. The domain controllers in the London site are named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest contains
five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability groups
(DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com and a
Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database on a
server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and externally.
Problem Statements
Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy information of the other
users. You also discover that some users fail to retrieve Autodiscover settings.

• Users in the London office report that during a 24-hour WAN outage, they could see only
new users in the global address list (GAL) from Outlook Web App.
• The manager of the human resources department in the New York office cannot see new
London office users in the GAL until several hours after the help desk confirms that the users
were created.
• A hung MSExchangeOWAAppPool in Internet Information Services (IIS) on EX1 causes all of
the database copies to fail over. Despite having the same CopyQueueLength and
ReplayQueueLength as the copies on EX2, the copies on EX3, which have a higher activation
preference, are activated, forcing user connections over the WAN.
• A custom application named App1 recently malfunctioned and sent hundreds of false
positive email notifications that had a subject of System Alert: Sales Database Reaching
Capacity to all of the users in the organization. While attempting to remove the email
messages, an administrator ran the Search-Mailbox -DeleteContent command and
erroneously deleted valid email messages from the mailboxes of some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN links.
• Improve social media integration by using a Microsoft Outlook app that will be deployed to
all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the executives.
• Implement an RBAC-linked role group for the administrators at Contoso to manage the
mailboxes of the Proseware users.
Technical Requirements
Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email messages that they send are not
delivered.
• If mailbox database storage fails, the IT department must be able to recover old email
messages that were sent up to five days earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in contoso.com and an Exchange
Server mailbox in proseware.com. All new user accounts in contoso.com must have a user
principal name (UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage recipient objects in the
Exchange Server organization of Proseware by using their existing contoso.com
administrator account. All Contoso recipient objects must reside in an organizational unit
(OU) named proseware.com
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use Basic authentication only.
• All Outlook users who connect from the internal network must use NTLM authentication
only.
SLA Requirements

Due to productivity losses during some recent maintenance windows, the Chief Information Officer
(CIO) introduces a new service level agreement (SLA) requiring that all servers entering or exiting a
maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance must be activated on another
server.
• All message queues on the server undergoing maintenance must be empty before
maintenance can begin.
• The server undergoing maintenance must be prevented from becoming a Primary Active
Manager (PAM).
• Databases copies on the server undergoing maintenance must not be activated while
maintenance is occurring.
###EndCaseStudy###

DRAG DROP
You need to recommend to a solution to deploy the Outlook app.

Which three actions should you recommend performing in sequence? (To answer, move the
appropriate three actions from the list of actions to the answer area and arrange them in the correct
order.)

###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware has a
sales department, a marketing department, a research department, and a human resources
department.
Proseware recently purchased a small competitor named Contoso, Ltd.
Physical Locations

Proseware has two offices. The offices are located in New York and London. The offices connect to
each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The forest
contains a single domain and two sites named London and New York. Each site contains two domain
controllers that run Windows Server 2008 R2. The domain controllers in the New York site are
named DC1 and DC2. The domain controllers in the London site are named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest contains
five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability groups
(DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com and a
Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database on a
server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and externally.
Problem Statements
Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy information of the other
users. You also discover that some users fail to retrieve Autodiscover settings.

• Users in the London office report that during a 24-hour WAN outage, they could see only
new users in the global address list (GAL) from Outlook Web App.
• The manager of the human resources department in the New York office cannot see new
London office users in the GAL until several hours after the help desk confirms that the users
were created.
• A hung MSExchangeOWAAppPool in Internet Information Services (IIS) on EX1 causes all of
the database copies to fail over. Despite having the same CopyQueueLength and
ReplayQueueLength as the copies on EX2, the copies on EX3, which have a higher activation
preference, are activated, forcing user connections over the WAN.
• A custom application named App1 recently malfunctioned and sent hundreds of false
positive email notifications that had a subject of System Alert: Sales Database Reaching
Capacity to all of the users in the organization. While attempting to remove the email
messages, an administrator ran the Search-Mailbox -DeleteContent command and
erroneously deleted valid email messages from the mailboxes of some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN links.
• Improve social media integration by using a Microsoft Outlook app that will be deployed to
all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the executives.
• Implement an RBAC-linked role group for the administrators at Contoso to manage the
mailboxes of the Proseware users.
Technical Requirements
Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email messages that they send are not
delivered.
• If mailbox database storage fails, the IT department must be able to recover old email
messages that were sent up to five days earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in contoso.com and an Exchange
Server mailbox in proseware.com. All new user accounts in contoso.com must have a user
principal name (UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage recipient objects in the
Exchange Server organization of Proseware by using their existing contoso.com
administrator account. All Contoso recipient objects must reside in an organizational unit
(OU) named proseware.com
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use Basic authentication only.
• All Outlook users who connect from the internal network must use NTLM authentication
only.
SLA Requirements

Due to productivity losses during some recent maintenance windows, the Chief Information Officer
(CIO) introduces a new service level agreement (SLA) requiring that all servers entering or exiting a
maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance must be activated on another
server.
• All message queues on the server undergoing maintenance must be empty before
maintenance can begin.
• The server undergoing maintenance must be prevented from becoming a Primary Active
Manager (PAM).
• Databases copies on the server undergoing maintenance must not be activated while
maintenance is occurring.
###EndCaseStudy###

You need to recommend a solution to meet the technical requirement for message recovery.
Which command should you include in the recommendation? (To answer, configure the appropriate
options in the answer area.)

###BeginCaseStudy###
Case Study: 6
Trey Research

Overview
Trey Research is a pharmaceutical company that has 10,000 users. Most of the users work remotely,
including the users in the finance department. The finance department users reside in an
organizational unit (OU) named Finance.
Trey Research purchases a partner pharmaceutical company named Fabrikam, Inc. Fabrikam has
2,000 users and hosts its own Exchange Server 2010 organization.
Existing Environment
Active Directory Environment
The network of Trey Research contains an Active Directory forest. The forest contains an empty
parent domain named treyresearch.com and a child domain named main.treyresearch.com. The
forest contains one site named DefaultSite.
The Trey Research network and the Fabrikam network connect to each other by using a WAN link. A
two-way trust exists between the Trey Research and Fabrikam networks.
Trey Research Exchange Server Organization
Trey Research has an Exchange Server 2013 organization that contains four servers. The servers are
configured as shown in the following table.

EX1 and EX2 are the members of a database availability group (DAG) named DAG1.
Trey Research has three databases named DB1, DB2, and DB3. DB1 and DB2 replicate between all of
the servers in DAG1. DB3 is mounted on EX4.
The storage on EX1 and EX2 is configured as shown in the following table.

The Exchange Server 2013 servers at Trey Research are configured as follows:
• EX3 and EX4 perform spam filtering.
• The public folder hierarchy mailbox is homed on DB3.
• Each mailbox database contains a public folder mailbox.
• HTTP traffic is load balanced by using a Layer 4 hardware
load balancer.
• The hardware load balancer uses the OWA virtual directory
for health monitoring.
• On EX1 and EX2, the mailbox database files and log files are
stored on volume mount points.
• IMAP is enabled on EX4 to download email messages for a
custom help desk application.
• Remote users access their mailbox by using Outlook Web
App and Exchange ActiveSync.
• The custom help desk application uses a service account
that has a display name of Help Desk and an SMTP address of
helpdesk@treyresearch.com.
Fabrikam Exchange Server Organization
Fabrikam has an Exchange Server 2010 organization that contains two servers. The servers are
configured as shown in the following table.

Fabrikam plans to implement the address rewrite feature to change the SMTP domain name of all
outbound email to use the treyresearch.com SMTP suffix.
Problem Statements
Trey Research identifies the following issues:
• Recently on EX2, Volumel failed for three days. Once the
volume was repaired, reseeding the database from EX1 took more
than six hours.
• You recently discovered that when the
MSExchangeOWAAppPool application pool on EX3 was in a stopped
state, the hardware load balancer marked EX3 as offline.
• Users report that during the installation of updates on the
Exchange Server 2013 servers, the users lost access to their mailbox
and were unable to modify public folders.
• Several finance department users store sensitive data on
their mobile device. The legal department requires that Exchange
ActiveSync be disabled for all of the finance department users.
• An Active Directory administrator reports that the domain
controllers in the treyresearch.com domain are overused. The
administrator requests that the Exchange Server 2013 servers only
use the domain controllers in the main.treyresearch.com domain.
Requirements
Business Goal
The legal department requires that the finance department users have a segmented view of the
global address list (GAL) that only shows recipients in the finance department
Planned Changes

Trey Research plans to implement the following spam confidence level (SCL) configurations:
• Block email messages when the SCL score is 9.
• Move the email messages to the postmaster mailbox when
the SCL score is 7.
• Block email messages and send a non-delivery report (NDR)
when the SCL score is 8.
Resource Utilization Requirements
Users report that their connection to Outlook Web App is slow since the deployment of IMAP on
EX4. The users do not report that they experience performance issues when they use their mobile
device.
Trey Research reports that the IMAP service is not business critical and must not have a higher
priority over hardware resources than Outlook Web App. On EX4, Outlook Web App has the same
priority over hardware resources as Exchange ActiveSync.
###EndCaseStudy###

DRAG DROP
You need to recommend a solution to resolve the user access issues that occur during the
installation of updates on the Exchange Server 2013 servers.
Which cmdlets should you recommend using on EX1 and EX2? (To answer, drag the appropriate
cmdlet to the correct servers. Each cmdlet may be used once, more than once, or not at all. You may
need to drag the split bar between panes or scroll to view content.)

###BeginCaseStudy###
Case Study: 6
Trey Research

Overview
Trey Research is a pharmaceutical company that has 10,000 users. Most of the users work remotely,
including the users in the finance department. The finance department users reside in an
organizational unit (OU) named Finance.
Trey Research purchases a partner pharmaceutical company named Fabrikam, Inc. Fabrikam has
2,000 users and hosts its own Exchange Server 2010 organization.
Existing Environment
Active Directory Environment
The network of Trey Research contains an Active Directory forest. The forest contains an empty
parent domain named treyresearch.com and a child domain named main.treyresearch.com. The
forest contains one site named DefaultSite.
The Trey Research network and the Fabrikam network connect to each other by using a WAN link. A
two-way trust exists between the Trey Research and Fabrikam networks.
Trey Research Exchange Server Organization
Trey Research has an Exchange Server 2013 organization that contains four servers. The servers are
configured as shown in the following table.

EX1 and EX2 are the members of a database availability group (DAG) named DAG1.
Trey Research has three databases named DB1, DB2, and DB3. DB1 and DB2 replicate between all of
the servers in DAG1. DB3 is mounted on EX4.
The storage on EX1 and EX2 is configured as shown in the following table.

The Exchange Server 2013 servers at Trey Research are configured as follows:
• EX3 and EX4 perform spam filtering.
• The public folder hierarchy mailbox is homed on DB3.
• Each mailbox database contains a public folder mailbox.
• HTTP traffic is load balanced by using a Layer 4 hardware
load balancer.
• The hardware load balancer uses the OWA virtual directory
for health monitoring.
• On EX1 and EX2, the mailbox database files and log files are
stored on volume mount points.
• IMAP is enabled on EX4 to download email messages for a
custom help desk application.
• Remote users access their mailbox by using Outlook Web
App and Exchange ActiveSync.
• The custom help desk application uses a service account
that has a display name of Help Desk and an SMTP address of
helpdesk@treyresearch.com.
Fabrikam Exchange Server Organization
Fabrikam has an Exchange Server 2010 organization that contains two servers. The servers are
configured as shown in the following table.

Fabrikam plans to implement the address rewrite feature to change the SMTP domain name of all
outbound email to use the treyresearch.com SMTP suffix.
Problem Statements
Trey Research identifies the following issues:
• Recently on EX2, Volumel failed for three days. Once the
volume was repaired, reseeding the database from EX1 took more
than six hours.
• You recently discovered that when the
MSExchangeOWAAppPool application pool on EX3 was in a stopped
state, the hardware load balancer marked EX3 as offline.
• Users report that during the installation of updates on the
Exchange Server 2013 servers, the users lost access to their mailbox
and were unable to modify public folders.
• Several finance department users store sensitive data on
their mobile device. The legal department requires that Exchange
ActiveSync be disabled for all of the finance department users.
• An Active Directory administrator reports that the domain
controllers in the treyresearch.com domain are overused. The
administrator requests that the Exchange Server 2013 servers only
use the domain controllers in the main.treyresearch.com domain.
Requirements
Business Goal
The legal department requires that the finance department users have a segmented view of the
global address list (GAL) that only shows recipients in the finance department
Planned Changes

Trey Research plans to implement the following spam confidence level (SCL) configurations:
• Block email messages when the SCL score is 9.
• Move the email messages to the postmaster mailbox when
the SCL score is 7.
• Block email messages and send a non-delivery report (NDR)
when the SCL score is 8.
Resource Utilization Requirements
Users report that their connection to Outlook Web App is slow since the deployment of IMAP on
EX4. The users do not report that they experience performance issues when they use their mobile
device.
Trey Research reports that the IMAP service is not business critical and must not have a higher
priority over hardware resources than Outlook Web App. On EX4, Outlook Web App has the same
priority over hardware resources as Exchange ActiveSync.
###EndCaseStudy###

You need to ensure that if a volume fails on EX2 again, a mailbox database copy is recreated
automatically on a different volume.
Which command should you run?

###BeginCaseStudy###
Case Study: 6
Trey Research

Overview
Trey Research is a pharmaceutical company that has 10,000 users. Most of the users work remotely,
including the users in the finance department. The finance department users reside in an
organizational unit (OU) named Finance.
Trey Research purchases a partner pharmaceutical company named Fabrikam, Inc. Fabrikam has
2,000 users and hosts its own Exchange Server 2010 organization.
Existing Environment
Active Directory Environment
The network of Trey Research contains an Active Directory forest. The forest contains an empty
parent domain named treyresearch.com and a child domain named main.treyresearch.com. The
forest contains one site named DefaultSite.
The Trey Research network and the Fabrikam network connect to each other by using a WAN link. A
two-way trust exists between the Trey Research and Fabrikam networks.
Trey Research Exchange Server Organization
Trey Research has an Exchange Server 2013 organization that contains four servers. The servers are
configured as shown in the following table.

EX1 and EX2 are the members of a database availability group (DAG) named DAG1.
Trey Research has three databases named DB1, DB2, and DB3. DB1 and DB2 replicate between all of
the servers in DAG1. DB3 is mounted on EX4.
The storage on EX1 and EX2 is configured as shown in the following table.

The Exchange Server 2013 servers at Trey Research are configured as follows:
• EX3 and EX4 perform spam filtering.
• The public folder hierarchy mailbox is homed on DB3.
• Each mailbox database contains a public folder mailbox.
• HTTP traffic is load balanced by using a Layer 4 hardware
load balancer.
• The hardware load balancer uses the OWA virtual directory
for health monitoring.
• On EX1 and EX2, the mailbox database files and log files are
stored on volume mount points.
• IMAP is enabled on EX4 to download email messages for a
custom help desk application.
• Remote users access their mailbox by using Outlook Web
App and Exchange ActiveSync.
• The custom help desk application uses a service account
that has a display name of Help Desk and an SMTP address of
helpdesk@treyresearch.com.
Fabrikam Exchange Server Organization
Fabrikam has an Exchange Server 2010 organization that contains two servers. The servers are
configured as shown in the following table.

Fabrikam plans to implement the address rewrite feature to change the SMTP domain name of all
outbound email to use the treyresearch.com SMTP suffix.
Problem Statements
Trey Research identifies the following issues:
• Recently on EX2, Volumel failed for three days. Once the
volume was repaired, reseeding the database from EX1 took more
than six hours.
• You recently discovered that when the
MSExchangeOWAAppPool application pool on EX3 was in a stopped
state, the hardware load balancer marked EX3 as offline.
• Users report that during the installation of updates on the
Exchange Server 2013 servers, the users lost access to their mailbox
and were unable to modify public folders.
• Several finance department users store sensitive data on
their mobile device. The legal department requires that Exchange
ActiveSync be disabled for all of the finance department users.
• An Active Directory administrator reports that the domain
controllers in the treyresearch.com domain are overused. The
administrator requests that the Exchange Server 2013 servers only
use the domain controllers in the main.treyresearch.com domain.
Requirements
Business Goal
The legal department requires that the finance department users have a segmented view of the
global address list (GAL) that only shows recipients in the finance department
Planned Changes

Trey Research plans to implement the following spam confidence level (SCL) configurations:
• Block email messages when the SCL score is 9.
• Move the email messages to the postmaster mailbox when
the SCL score is 7.
• Block email messages and send a non-delivery report (NDR)
when the SCL score is 8.
Resource Utilization Requirements
Users report that their connection to Outlook Web App is slow since the deployment of IMAP on
EX4. The users do not report that they experience performance issues when they use their mobile
device.
Trey Research reports that the IMAP service is not business critical and must not have a higher
priority over hardware resources than Outlook Web App. On EX4, Outlook Web App has the same
priority over hardware resources as Exchange ActiveSync.
###EndCaseStudy###

You need to configure the address books to meet the business goal for the finance department.
Which four cmdlets should you use?

###BeginCaseStudy###
Case Study: 6
Trey Research

Overview
Trey Research is a pharmaceutical company that has 10,000 users. Most of the users work remotely,
including the users in the finance department. The finance department users reside in an
organizational unit (OU) named Finance.
Trey Research purchases a partner pharmaceutical company named Fabrikam, Inc. Fabrikam has
2,000 users and hosts its own Exchange Server 2010 organization.
Existing Environment
Active Directory Environment
The network of Trey Research contains an Active Directory forest. The forest contains an empty
parent domain named treyresearch.com and a child domain named main.treyresearch.com. The
forest contains one site named DefaultSite.
The Trey Research network and the Fabrikam network connect to each other by using a WAN link. A
two-way trust exists between the Trey Research and Fabrikam networks.
Trey Research Exchange Server Organization
Trey Research has an Exchange Server 2013 organization that contains four servers. The servers are
configured as shown in the following table.

EX1 and EX2 are the members of a database availability group (DAG) named DAG1.
Trey Research has three databases named DB1, DB2, and DB3. DB1 and DB2 replicate between all of
the servers in DAG1. DB3 is mounted on EX4.
The storage on EX1 and EX2 is configured as shown in the following table.

The Exchange Server 2013 servers at Trey Research are configured as follows:
• EX3 and EX4 perform spam filtering.
• The public folder hierarchy mailbox is homed on DB3.
• Each mailbox database contains a public folder mailbox.
• HTTP traffic is load balanced by using a Layer 4 hardware
load balancer.
• The hardware load balancer uses the OWA virtual directory
for health monitoring.
• On EX1 and EX2, the mailbox database files and log files are
stored on volume mount points.
• IMAP is enabled on EX4 to download email messages for a
custom help desk application.
• Remote users access their mailbox by using Outlook Web
App and Exchange ActiveSync.
• The custom help desk application uses a service account
that has a display name of Help Desk and an SMTP address of
helpdesk@treyresearch.com.
Fabrikam Exchange Server Organization
Fabrikam has an Exchange Server 2010 organization that contains two servers. The servers are
configured as shown in the following table.

Fabrikam plans to implement the address rewrite feature to change the SMTP domain name of all
outbound email to use the treyresearch.com SMTP suffix.
Problem Statements
Trey Research identifies the following issues:
• Recently on EX2, Volumel failed for three days. Once the
volume was repaired, reseeding the database from EX1 took more
than six hours.
• You recently discovered that when the
MSExchangeOWAAppPool application pool on EX3 was in a stopped
state, the hardware load balancer marked EX3 as offline.
• Users report that during the installation of updates on the
Exchange Server 2013 servers, the users lost access to their mailbox
and were unable to modify public folders.
• Several finance department users store sensitive data on
their mobile device. The legal department requires that Exchange
ActiveSync be disabled for all of the finance department users.
• An Active Directory administrator reports that the domain
controllers in the treyresearch.com domain are overused. The
administrator requests that the Exchange Server 2013 servers only
use the domain controllers in the main.treyresearch.com domain.
Requirements
Business Goal
The legal department requires that the finance department users have a segmented view of the
global address list (GAL) that only shows recipients in the finance department
Planned Changes

Trey Research plans to implement the following spam confidence level (SCL) configurations:
• Block email messages when the SCL score is 9.
• Move the email messages to the postmaster mailbox when
the SCL score is 7.
• Block email messages and send a non-delivery report (NDR)
when the SCL score is 8.
Resource Utilization Requirements
Users report that their connection to Outlook Web App is slow since the deployment of IMAP on
EX4. The users do not report that they experience performance issues when they use their mobile
device.
Trey Research reports that the IMAP service is not business critical and must not have a higher
priority over hardware resources than Outlook Web App. On EX4, Outlook Web App has the same
priority over hardware resources as Exchange ActiveSync.
###EndCaseStudy###

HOTSPOT
You need to ensure that the help desk application can use EX4 as an SMTP relay to send email
messages. The solution must ensure that the sender of the email messages is displayed as Help Desk.
What authentication and permission group should you configure for the Receive Connector? (To
answer, configure the appropriate options in the answer area.)

###BeginCaseStudy###
Case Study: 6
Trey Research

Overview
Trey Research is a pharmaceutical company that has 10,000 users. Most of the users work remotely,
including the users in the finance department. The finance department users reside in an
organizational unit (OU) named Finance.
Trey Research purchases a partner pharmaceutical company named Fabrikam, Inc. Fabrikam has
2,000 users and hosts its own Exchange Server 2010 organization.
Existing Environment
Active Directory Environment
The network of Trey Research contains an Active Directory forest. The forest contains an empty
parent domain named treyresearch.com and a child domain named main.treyresearch.com. The
forest contains one site named DefaultSite.
The Trey Research network and the Fabrikam network connect to each other by using a WAN link. A
two-way trust exists between the Trey Research and Fabrikam networks.
Trey Research Exchange Server Organization
Trey Research has an Exchange Server 2013 organization that contains four servers. The servers are
configured as shown in the following table.

EX1 and EX2 are the members of a database availability group (DAG) named DAG1.
Trey Research has three databases named DB1, DB2, and DB3. DB1 and DB2 replicate between all of
the servers in DAG1. DB3 is mounted on EX4.
The storage on EX1 and EX2 is configured as shown in the following table.

The Exchange Server 2013 servers at Trey Research are configured as follows:
• EX3 and EX4 perform spam filtering.
• The public folder hierarchy mailbox is homed on DB3.
• Each mailbox database contains a public folder mailbox.
• HTTP traffic is load balanced by using a Layer 4 hardware
load balancer.
• The hardware load balancer uses the OWA virtual directory
for health monitoring.
• On EX1 and EX2, the mailbox database files and log files are
stored on volume mount points.
• IMAP is enabled on EX4 to download email messages for a
custom help desk application.
• Remote users access their mailbox by using Outlook Web
App and Exchange ActiveSync.
• The custom help desk application uses a service account
that has a display name of Help Desk and an SMTP address of
helpdesk@treyresearch.com.
Fabrikam Exchange Server Organization
Fabrikam has an Exchange Server 2010 organization that contains two servers. The servers are
configured as shown in the following table.

Fabrikam plans to implement the address rewrite feature to change the SMTP domain name of all
outbound email to use the treyresearch.com SMTP suffix.
Problem Statements
Trey Research identifies the following issues:
• Recently on EX2, Volumel failed for three days. Once the
volume was repaired, reseeding the database from EX1 took more
than six hours.
• You recently discovered that when the
MSExchangeOWAAppPool application pool on EX3 was in a stopped
state, the hardware load balancer marked EX3 as offline.
• Users report that during the installation of updates on the
Exchange Server 2013 servers, the users lost access to their mailbox
and were unable to modify public folders.
• Several finance department users store sensitive data on
their mobile device. The legal department requires that Exchange
ActiveSync be disabled for all of the finance department users.
• An Active Directory administrator reports that the domain
controllers in the treyresearch.com domain are overused. The
administrator requests that the Exchange Server 2013 servers only
use the domain controllers in the main.treyresearch.com domain.
Requirements
Business Goal
The legal department requires that the finance department users have a segmented view of the
global address list (GAL) that only shows recipients in the finance department
Planned Changes

Trey Research plans to implement the following spam confidence level (SCL) configurations:
• Block email messages when the SCL score is 9.
• Move the email messages to the postmaster mailbox when
the SCL score is 7.
• Block email messages and send a non-delivery report (NDR)
when the SCL score is 8.
Resource Utilization Requirements
Users report that their connection to Outlook Web App is slow since the deployment of IMAP on
EX4. The users do not report that they experience performance issues when they use their mobile
device.
Trey Research reports that the IMAP service is not business critical and must not have a higher
priority over hardware resources than Outlook Web App. On EX4, Outlook Web App has the same
priority over hardware resources as Exchange ActiveSync.
###EndCaseStudy###

You need to recommend a solution to resolve the issue of domain controller overuse.
Which cmdlet should you include in the recommendation?

###BeginCaseStudy###
Case Study: 6
Trey Research

Overview
Trey Research is a pharmaceutical company that has 10,000 users. Most of the users work remotely,
including the users in the finance department. The finance department users reside in an
organizational unit (OU) named Finance.
Trey Research purchases a partner pharmaceutical company named Fabrikam, Inc. Fabrikam has
2,000 users and hosts its own Exchange Server 2010 organization.
Existing Environment
Active Directory Environment
The network of Trey Research contains an Active Directory forest. The forest contains an empty
parent domain named treyresearch.com and a child domain named main.treyresearch.com. The
forest contains one site named DefaultSite.
The Trey Research network and the Fabrikam network connect to each other by using a WAN link. A
two-way trust exists between the Trey Research and Fabrikam networks.
Trey Research Exchange Server Organization
Trey Research has an Exchange Server 2013 organization that contains four servers. The servers are
configured as shown in the following table.

EX1 and EX2 are the members of a database availability group (DAG) named DAG1.
Trey Research has three databases named DB1, DB2, and DB3. DB1 and DB2 replicate between all of
the servers in DAG1. DB3 is mounted on EX4.
The storage on EX1 and EX2 is configured as shown in the following table.

The Exchange Server 2013 servers at Trey Research are configured as follows:
• EX3 and EX4 perform spam filtering.
• The public folder hierarchy mailbox is homed on DB3.
• Each mailbox database contains a public folder mailbox.
• HTTP traffic is load balanced by using a Layer 4 hardware
load balancer.
• The hardware load balancer uses the OWA virtual directory
for health monitoring.
• On EX1 and EX2, the mailbox database files and log files are
stored on volume mount points.
• IMAP is enabled on EX4 to download email messages for a
custom help desk application.
• Remote users access their mailbox by using Outlook Web
App and Exchange ActiveSync.
• The custom help desk application uses a service account
that has a display name of Help Desk and an SMTP address of
helpdesk@treyresearch.com.
Fabrikam Exchange Server Organization
Fabrikam has an Exchange Server 2010 organization that contains two servers. The servers are
configured as shown in the following table.

Fabrikam plans to implement the address rewrite feature to change the SMTP domain name of all
outbound email to use the treyresearch.com SMTP suffix.
Problem Statements
Trey Research identifies the following issues:
• Recently on EX2, Volumel failed for three days. Once the
volume was repaired, reseeding the database from EX1 took more
than six hours.
• You recently discovered that when the
MSExchangeOWAAppPool application pool on EX3 was in a stopped
state, the hardware load balancer marked EX3 as offline.
• Users report that during the installation of updates on the
Exchange Server 2013 servers, the users lost access to their mailbox
and were unable to modify public folders.
• Several finance department users store sensitive data on
their mobile device. The legal department requires that Exchange
ActiveSync be disabled for all of the finance department users.
• An Active Directory administrator reports that the domain
controllers in the treyresearch.com domain are overused. The
administrator requests that the Exchange Server 2013 servers only
use the domain controllers in the main.treyresearch.com domain.
Requirements
Business Goal
The legal department requires that the finance department users have a segmented view of the
global address list (GAL) that only shows recipients in the finance department
Planned Changes

Trey Research plans to implement the following spam confidence level (SCL) configurations:
• Block email messages when the SCL score is 9.
• Move the email messages to the postmaster mailbox when
the SCL score is 7.
• Block email messages and send a non-delivery report (NDR)
when the SCL score is 8.
Resource Utilization Requirements
Users report that their connection to Outlook Web App is slow since the deployment of IMAP on
EX4. The users do not report that they experience performance issues when they use their mobile
device.
Trey Research reports that the IMAP service is not business critical and must not have a higher
priority over hardware resources than Outlook Web App. On EX4, Outlook Web App has the same
priority over hardware resources as Exchange ActiveSync.
###EndCaseStudy###

DRAG DROP
You are evaluating the implementation of the address rewrite feature in the Fabrikam forest.
You need to recommend a solution for the Trey Research forest and the Fabrikam forest to share the
SMTP domain name of treyresearch.com.
Which actions should you recommend performing in each forest? (To answer, drag the appropriate
actions to the correct forests. Each action may be used once, more than once, or not at all. You may
need to drag the split bar between panes or scroll to view content)