Which one of the following is the CORRECT set of steps for the continual service
improvement approach?
A.
Devise a strategy; Design the solution; Transition into production; Operate the solution;
Continually improve
B.
Where do we want to be?; How do we get there?; How do we check we arrived?; How do
we keep the momentum going?
C.
Identify the required business outcomes; Plan how to achieve the outcomes; Implement
the plan; Check the plan has been properly implemented; Improve the solution
D.
What is the vision?; Where are we now?; Where do we want to be?; How do we get
there?; Did we get there?; How do we keep the momentum going?