Which of the following resource categories includes skill sets, certifications, productivity, and
morale?

Which of the following attributes are the COBIT’s generic maturity model attributes?
Each correct answer represents a complete solution. Choose all that apply.

Which of the following systems come under the category of linking systems to connect an
enterprise with its customers and supplier? Each correct answer represents a complete solution.
Choose all that apply.

Which of the following steps of IT governance program establishes a balanced scorecard
mechanism for measuring current performance that are related to the IT governance focus areas?

Which of the following areas of IT Governance Framework of CGEIT aims to guarantee that the IT
function remains aligned with the organization’s strategic objectives?

Which of the following steps of IT governance program decides on the highest priority projects that
will help to improve the management and governance of the significant gap areas?

In which of the following components of the COSO ERM are the policies and procedures
established and implemented to help ensure that the risk responses are effectively carried out?

Which of the following factors influence the operating environment of an enterprise?
Each correct answer represents a complete solution. Choose all that apply.

You are using the IT BSC management tool to apply the practices of IT BSC to the IT function.
You want to perform the following functions:
-Deliver value
-Manage cost
-Manage risks
-Achieve intercompany synergies
Which process of the IT BSC Measurement tool will you use?

Which of the following types of benefits are provided by the new IT-driven initiative for IT
investment program? Each correct answer represents a complete solution. Choose all that apply.