An organization plans to outsource its customer relationship management (CRM) to a third-party service provider. Which of the following should the organization do FIRST?

A. Request that the third-party provider perform background checks on their employees.

B. Perform an internal risk assessment to determine needed controls.

C. Audit the third-party provider to evaluate their security controls.

D. Perform a security assessment to detect security vulnerabilities.

Explanation:

An internal risk assessment should be performed to identify the risk and determine needed controls. A background check should be a standard requirement for the service provider. Audit objectives should be determined from the risk assessment results. Security assessment does not cover the operational risks.