A customer requires this additional functionality to their monitoring environment:
– Monitoring of application transactions
– A view of the service health within their infrastructure
– Monitoring of Java-based applications
– Capability to determine when a network outage will affect other parts of the infrastructure
– Capability to auto ticket through Web services
Which three customer personnel should be involved in the requirements gathering meetings?
(Choose three.)
A.
Problem Manager
B.
Network Engineers
C.
Application Developers
D.
Service Desk Personnel
E.
IT Security Management
F.
Application Support Team
Explanation: