A BPM application developer has been asked to estimate the number of user story points
needed to implement an activity within IBM Business Process Manager V8.0 based upon
the following user story: As a Call Center Supervisor, I need to review the Call Center
Representative’s notes for any call that lasts longer than 15 minutes. Assuming this is the
only user story that pertains to this activity, how must the BPM application developer
proceed?
A.
Build a prototype of the activity, so that an accurate estimate can be provided.
B.
Provide a user story estimate that is greater than 2, because there are two roles involved
C.
Ask a user story owner to revise the user story, so that it includes the business value
statement.
D.
Find out which system stores the call notes before providing an estimate.
Explanation: