When an SLA has been set for a specific template and service, how are the outages for that
specific service viewed?

A.
open the SLA Access page and review all calculated outages

B.
right-click the service in question and select Show > SLA Chart for Service

C.
using the RADSHELL, select * from TBSM where sla.outages=1 and Children=0

D.
access an IBM Tivoli Business Service Manager V6.1 page with a SLA portlet and select the
service in question

Explanation: