A customer has deployed Avaya Equinox Team Engagement Solution and they want to test the Multimedia feature on their Equinox Clients. The customer uses messaging domain “trn.avaya.com”.

When a user, Bill Evans, tries to send an IM from the Thick Client to John Doe (Web Client) it returns the error message: “Send Failed”. The customer decides to troubleshoot the issue and they get the following AMM configuration parameters when they verify for Bill Evans using https://:8443/aem/resources.

Which reason is a valid reason for the customer problem?

A. The customer has configured a wrong AMM Server messaging URL
B. The customer has configured a wrong AMM Server port number “8443”

C. The customer has configured a wrong AMM messaging domain “avaya.com”

D. The customer has configured a correct AMM messaging domain “avaya.com”