What is organizational change management (OCM) MOST likely to contribute to in an organization?
A. The knowledge required to support the adoption of new technology platforms.
B. Cultural changes required as a result of adopting new business processes.
C. Standard changes that are made to IT service assets and configuration items.
D. The development of underpinning processes for a change management standard.
Reference: https://searchcio.techtarget.com/definition/organizational-change-management-OCM