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Which stage of the continual service improvement (CSI) …

Which stage of the continual service improvement (CSI) approach is BEST described by the phrase `Understand and agree on the priorities for improvement based
on a deeper development of the principles defined in the vision`?

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A.
Where are we now?

B.
Where do we want to be?

C.
How do we get there?

D.
Did we get there?


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