Which process will perform risk analysis and review of all suppliers and contracts on a regular basis?
A.
The service level management
B.
The IT service continuity management
C.
The service catalogue management
D.
The supplier management
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But why not B?
From service design book p. 179/180
The objectives of ITSCM are to:
– Conduct regular risk assessment …
– Negotiate and agree contracts with suppliers for …
“Negotiate and agree contracts with suppliers…” in ITSCM ends with “in conjunction with the supplier management process”.
that exactly why should be the B.
ITSCM conducts regular risk assement, plus works with supplier management process to garantee necessary recovery capability of the it service
I’d say D is the more direct answer of the 2