A company has asked for your assistance in mapping the act of service termination into their service design
process. They have created a list of the key components in the termination process. What factor is outside of
this process?

When should risk be evaluated as part of the governance process?

An organization is currently virtualized, and the CIO is planning for the transition to ItaaS. They are striving to
make significant changes to internal IT processes and policies in order to streamline operations, and to improve
service levels by deploying automation and orchestration tools.
What is the most important consideration when choosing the orchestration tool?

DRAG DROP
A company has an on-demand self-service portal. What is the most likely sequence of events in the service catalog when an IaaS service is provisioned?
Select and Place:

An organization wants to use a public cloud provider for IaaS instances. They will develop and deploy their own
applications within these instances. The organization must follow health care compliance regulations.
What should the organization ensure before deploying their applications in the public cloud?

A cloud architect is helping a company with a new service design process. The architect notices that the
company has a siloed, domain-centric IT organizational structure and is concerned about customer satisfaction.
What impact would this type of structure have on customer satisfaction?

An organization wants to provide IaaS capabilities in a hybrid cloud. They have the following requirements:
Each line of business must have access to its own services and templates
Service templates should be as generic as possible
Data encryption should be provided for only services that require it
Each instance should use Microsoft Active Directory for authentication
Each instance should have the latest OS patches applied
Consumers should be given the ability to select which cloud to use for instance deployment
How can these requirements be addressed in a cloud design?

A company wants to deploy services in a new cloud infrastructure. A developer is helping the company design
these services and has called upon a cloud automation engineer to help address some issues.
What issues does the developer hope to address?

In the evolution of converged infrastructure, what are Appliances?