An organization is deploying services in a private cloud. Consumers are calling IT because they are seeing
performance issues within the deployed services. How should IT troubleshoot and identify these performance
issues?

You have been asked by a recently formed DevOps team to qualify the principles for Continuous Delivery.
Which method falls outside the practice of continuous delivery?

An IT organization for a medium sized grocery retailer is considering adopting ITaaS. As a first step, they
performed an inventory of all existing IT capabilities to determine the ones that could be offered as stand-alone
services to their lines of business through a service catalog.
As a cloud architect on the IT team, what would you recommend?

A company is designing their service catalog. They plan to manage access to offered services based on the job
functions of their consumers. What is this an example of?

A company that provides cloud services has operation processes in place for service delivery. The following information is desired:
Measure consumption against available resources
Track usage thresholds
Produce usage trending reports
What type of process would provide this information?