An IT organization is transitioning to cloud services to support an ITaaS model. The CIO has informed their directors that IT must be managed like a business.
What must IT do to meet this strategic goal?

An organization is considering migrating from their traditional IT stack to ITaaS. The organization wants to use
service catalog and chargeback to help reduce IT waste. The organization does not have the in house
knowledge, people, or budget to fully implement the service catalog in short-term. However, they have decided
to commit to the transition and want to see results within twelve months.
What are the first three steps you should recommend?

An organization is deploying services in an existing private cloud. The lines of business have concerns about
service performance in planned services. How should IT address these performance concerns?

A software development company has asked for your help to improve their application development processes.
After a complete assessment of their development process, you suggest that they implement DevOps.
What primary benefit should the company see after following your advice?

A health insurance company that operates solely within one country decides to adopt newer technologies to
offer products and features more quickly to customers. They ask the IT organization to plan for deploying cloud
services to help with this strategy.
As a cloud architect on the IT team, what should be your most important deployment consideration?

The CTO of a company has engaged your services to transform the IT department to run ono pre-assembled
infrastructure. As the internal team lacks experience in this field, they are searching for simple infrastructure
solution which IT can place in a single cloud layer on.
Which infrastructure solution would you direct them towards?

An IT organization has built cloud services and needs to decide on a chargeback model. Considering the existing budget policy in their company, the financial controllers in the lines of business (LOBs) prefer consistent usage and billing patterns. Additionally, they require that service consumption does not exceed planned usage.
Which chargeback model best fits this scenario?

Your organization has been researching the benefits of using a cloud service provider. Their marketing material
clearly describes how their predefined device catalog would dramatically reduce service commissioning timing
and guarantee a consistent user experience. However, the presentation does not associate a direct financial
value to the service catalog.
You are helping to create an initial justification report for using the cloud provider’s services. What category
would the non-financial benefits of the service catalog fall under?

An organization wishes to more efficiently produce services by adopting a DevOps culture. What transformation
must occur to support this adoption?

A company wants to deploy services in a new cloud infrastructure. The cloud architect is helping the company
design services and realizes that the company is having trouble because of a legacy, organizational structure.
The company is seeing delays in service delivery.
What would be an organizational cause for these delays?