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How can Mary force the devices to perform a cold start?

Mary is a field service technician for Garmin which makes all kinds of GPS devices. Mary has been called out to a car rental company that purchased over 1000 GPS devices to be installed in their rental cars. Almost all the devices appear to be getting an error message when they are started up. Mary�s company hasdecided to send her out to the car rental company instead of them sending backevery GPS device. When Mary gets to the company, she troubleshoots a number ofthe devices but cannot figure out what the issue is. She calls her company�s customer support line for some help. The service rep on the phone tells her to force the devices to perform a cold start. How can Mary force the devices to perform a cold start?