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An IT employee got a call from one of our best customers. The caller wanted to know about the companys network

An IT employee got a call from one of our best customers. The caller wanted to know about the companys network

infrastructure, systems, and team. New opportunities of integration are in sight for both company and customer. What should this employee do?

A. The employees cannot provide any information; but, anyway, he/she will provide the name of the person in charg

e.

B. Since the companys policy is all about Customer Service, he/she will provide information.

C. Disregarding the call, the employee should hang up.

D. The employee should not provide any information without previous management authorization.


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