A user is reporting that a desktop computer with a RAID 1 array is running slowly. Upon performing a reboot, the technician sees S.M.A.R.T. errors during boot up.
Which of the following tools would the technician use FIRST to troubleshoot the errors?
A.
diskpart
B.
chkdsk
C.
format
D.
clean
chkdsk — as it will determine the SMART error code.
(not 100% certain– only 67.4% certain)
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ANSWER AND REASON
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B. chkdsk
You may find that your system reports that a S.M.A.R.T. error has occurred on the hard drive. S.M.A.R.T. errors are a near-term prediction of drive failure. It is important to realize that the drive may appear to be functioning normally. Even some diagnostic tests could still have a PASS status. A S.M.A.R.T. error is a prediction that the diagnostic test will soon fail.
Admins have options for what switches to run with CHKDSK. For example, using /f tells CHKDSK to fix any errors it finds. Using /r tells CHKDSK to look for and recover any readable information in a disk’s bad sectors. Checks the file system and file system metadata of a volume for logical and physical errors. If used without parameters, chkdsk displays only the status of the volume and does not fix any errors. If used with the /f, /r, /x, or /b parameters, it fixes errors on the volume.
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