A user tries to connect to the Internet using a dial-up modem and receives a “No dial tone
detected” message. Which of the following is the FIRST thing the technician should check to
troubleshoot the issue?
A.
Check if the cable is connected on the modem’s phone RJ-45 port.
B.
Check if the cable is connected on the modem’s line RJ-11 port.
C.
Check if the cable is connected on the modem’s line RJ-45 port.
D.
Check if the cable is connected on the modem’s phone RJ-11 port.