A user has been having difficulty with their PC. Which of the following is the BEST response a technician should give when a user asks for the definition of a particular bluescreen message?

A.
“It is a message that informs the technician of what hardware needs to be replaced.”

B.
“A bluescreen message is just another name for an error.”

C.
“It is difficult to know what is wrong without accessing the Microsoft Knowledge Base.”

D.
“It is a complex message that is very difficult to explain to those who are not familiar with computers.”