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Tag: Exam 220-901 (update May 5th, 2017)

Exam 220-901: CompTIA A+ certification (update May 5th, 2017)

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Which of the following should the system administrator …

A printer on the second floor is not printing for anyone. However, the printer has power and displays ready on
the LCD display. There is paper in the trays and the toner was recently changed. The system administrator
goes to the location with a laptop and tests the network port and is able to connect. Jobs are being queued onthe local machines. Which of the following should the system administrator do to get the printer functioning
again?

Which of the following is MOST likely the issue?

A client, Ann, is having issues with a PC shutting down. There are no error messages displayed before the
system powers off. Ann reports that this started after she installed and began using CAD software. The hard
drive, video card, and RAM all meet the software requirements and have passed diagnostics. Which of the
following is MOST likely the issue?

Which of the following troubleshooting steps should the…

A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens.
The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified
that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps
should the technician perform NEXT?

Which of the following was MOST likely the issue?

A technician receives a report from a client that is having issues with colors on a monitor. The technician
notices that the monitor does not appear to have any red hues. The technician sees that the monitor has twotypes of inputs, VGA is currently in use, and the HDMI cable is not. The technician powers down the system
and switches from using the VGA cable to the HDMI cable and the issue is resolved. Which of the following
was MOST likely the issue?

Which of the following is the MOST likely issue?

A technician receives a call that a client’s PC is not booting after a recent test of the building’s back-up
generators. When the technician arrives, it is discovered that, once powered on, there is no output display or
POST beep codes. Furthermore, after 15 seconds, the system’s fans begin running much louder and faster.
Which of the following is the MOST likely issue?

Which of the following is the MOST likely cause of the …

An office printer that was working earlier in the day is no longer printing any documents. Pre-existing
workstations are manually configured to print to the printer directly over the network. A technician has started to
troubleshoot the problem and determines that the printer can still be seen in the network directory. The
technician has also verified that the printer can print self-diagnostic pages successfully. Which of the following
is the MOST likely cause of the problem?


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