A technician inserts a Windows OS install disk into the CD-ROM to upgrade the OS on a computer
but after several restarts, the computer does not boot from the disk. Which of the following MOST
likely needs to be configured?

A laptop with an external USB hard drive and an external monitor is not booting from the internal
hard drive. Power has been verified and the battery is fully charged „ but the laptop appears to be
stopping after POST. Which of the following will help troubleshoot the cause of this problem?

Which of the following Internet connections has the HIGHEST latency?

A customer reports the optical drive is no longer responding. Which of the following questions
should be asked FIRST?

A technician installs a new graphics card in a computer and upon booting up nothing happens.
The technician puts the old graphics card back into the computer and the computer boots up
normally. Which of the following would be the BEST source of information to solve the problem?
(Select TWO).

Which of the following is the MINIMUM memory requirement for installing Windows Vista Home
Basic?

Which of the following should be The FIRST step in troubleshooting a problem?

A technician installs an additional hard drive controller. Which of the following processes will
MOST likely prevent errors?

A company printer is used to print payroll checks on paper forms with carbon backing. Which of
the following is the BEST type of printer for this scenario?

Which of the following types of security concepts describe securing ports and protocols on a
system?