When rebooting a computer running Windows XP Home, a technician observes an error message
stating, ‘illegal I/O port address.’ Which of the following can be done to resolve this error?

When experiencing video problems, which of the following should be performed FIRST to ensure
that the monitor is not causing the problem?

Which of the following item colorizes the paper using a two-component laser printer?

A computer has been upgraded with a new hard drive and after reassembling the computer and
turning the computer on, the drive LED remains lit and an error message during power-on self test
(POST) states, ‘No Drive Present.’ Which of the following would MOST likely be the cause?

Which of the following would be the correct way to dispose of a laptop battery?

Which of the following is a type of motherboard? (Select TWO).

A technician receives a dot matrix printer for repair and the work order states that the printer is
only printing one-half of each character. Which of the following should the technician replace?

A laser printer has a vertically repetitive print defect. Before attempting to repair the printer, a
technician should determine:

A technician receives a new printer for repair and the work order states that when powered on the
printer makes a loud noise and will not print. Which of the following actions should the technician
take?

A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont
eject. Which of the following actions should the technician take FIRST?