Which of the following is the MOST important issue to consider when identifying the target audience
for a training program?

An instructor notices that the classroom is extremely hot and several participants report that they
are having trouble concentrating on the material. Which of the following is the BEST course of action
for the instructor to take?

When a learner leans back and crosses their arms in response to a direct question, this MOST likely
indicates they:

An instructor perceives that a learner is continually flirting with the instructor during class. Which of
the following should the instructor do to reduce the distraction level caused by the learner?

A client requests a half-day course on a software application from an instructor. The instructor has
laptops available for rent, but the client is not interested in paying the cost. Which of the following is
the BEST method to handle this situation?

An instructor is use to instructing experienced individuals. The instructor is delivering a class to a
group of entry level learners. Which of the following will the instructor need to adjust for this
specific group of learners?

On the first day an instructor administers a pre-test. The results of the test are mixed; some learners
scored high and some scored low. Which of the following is an effective use of these results?

An instructor is almost finished completing a course and has a very dissatisfied learner. Which of the
following would be the BEST course of action to help the learner?

The BEST method of recording attendance is to:

Which of the following is the main advantage of using a multiple choice questionnaire when
conducting training needs analysis?