Which of the following are the FIRST ways to open a training session? (Select TWO).

The MOST important key to setting motivational goals for the classroom is to set the goal:

The adult learning methodology with the LOWEST retention rate is:

An instructor is preparing to deliver a course in leadership effectiveness. One of the exercises causes
a concern. The instructor has conducted this type of exercise before and it generally has poor
results. The BEST option for the instructor is to:

An internal instructor is completing a review of the first draft of a new sales course. The instructor
notices that participants will be asked to implement new job responsibilities as part of the course.
The instructor also knows that this change has not been announced, and is not aware of any plans
for the announcement. Which of the following is the BEST course of action for the instructor to take?

An instructor is delivering a course session that has a large amount of content and the allotted
delivery time is short. Which of the following question types is BEST for this situation?

An instructor is teaching a one week web design class. On the first, day many of the learners asks the
instructor questions pertaining to the material that the instructor is not familiar with. The instructor
tells them the answers will be provided the next day. The second day of the class the learners bring
up more questions about the material and ask about yesterday’s questions. The instructor does not
have the answers and the learners lose confidence in the instructor’s expertise in the subject. Which
of the following BEST describes what the instructor could have done to better control this situation?

The MOST effective way for an instructor to demonstrate active listening is to:

A learner is asking a question but the instructor does not clearly understand what the learner is
asking. Which of the following should the instructor do?

A few learners are eager to volunteer when questions are asked of the group; however, these
learners consistently provide incorrect answers. Which of the following would be the BEST action for
the instructor to follow in this situation?