A technician is working on a laptop with a failed Ethernet port caused by ESD. Which of the following is the simplest solution to restore network connectivity?

A customer asks a technician for a device that has the capability to easily connect a laptop to an external monitor, keyboard, mouse, and charge the battery. Which
of the following devices should the technician recommend to the customer?

A user has downloaded an image file and needs to install an application from the image. When trying to execute or open the file, an error is displayed. Which of the
following should the user perform?

A customer struggles with the small print of most smartphones. The customer still likes the idea of using a smartphone for phone calls and work. Which of the
following devices should the technician recommend to the customer?

A user has requested a device that could be used for web-conferences while away from work. The device will mainly be used for emailing, document reviewing, and
phone calls. Which of the following mobile devices would a technician MOST likely recommend?

A user reports that the cursor jumps to random screen locations when typing on a laptop computer. Which of the following devices is MOST likely causing this?

A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the following connection types would satisfy the user’s requirements?

A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?

Which of the following components is responsible for converting light into digital information?

A customer wants the thinnest laptop possible. Which of the following display technologies typically allows for thinner devices?