A customer consults a technician about a series of computers that fail to finish an overnight
task on a regular basis. The problem seems to only occur early morning between Tuesday
and Wednesday, and affects computers running the same operating system. Which of the
following Windows features is MOST likely the cause?

A user gets a warning from their ISP about illegally downloading copyrighted movies. The
user insists that they did not download any movies and calls a technician to implement
stronger small office home office (SOHO) security. Which of the following will allow only
known workstations to connect to the SOHO router?

A technician installs a new SOHO wireless router to replace a failed router and users report
connectivity issues and IP errors. Which of the following is the MOST likely cause?

A technician is installing a webcam in a nursery for a user to monitor their baby. The user
wants to ensure that the webcam is not broadcasting externally. Which of the following
would the technician implement on the SOHO router to prevent the broadcast?

A user reports that they can browse the local network but cannot reach the Internet. A
technician pings the local server and verifies the server responds but sites on the Internet do
not. This could be caused by which of the following? (Select TWO).

A user installed a new SOHO router and new wireless NICs to increase their transmission
speed from 802.11b to 802.11g with the manufacturer’s default settings. The user lives in an
apartment building and is still experiencing slowness to the Internet after the installations.
Which of the following is the MOST secure option that a technician could implement to
resolve this issue?

A technician replaced a video card on a desktop PC. The technician powers on the PC to
install the device drivers. The PC boots up and goes through the POST, but the screen goes
black when trying to boot the operating system. Which of the following steps should the
technician perform NEXT to troubleshoot this issue?

A user wants to prevent access to specific websites to prevent their children from accidently
accessing them. Which of the following can be implemented?

When a folder is copied into a shared folder, the permissions on that folder:

Which of the following is the MOST secure method, short of physical destruction, that would
be used to ensure that data on a hard drive cannot be recovered?