To force a user to use Ctrl-Alt-Delete to log into the computer, a technician can go to Control
Panel then:

During boot up, a laptop screen displays vertical colored lines and then the LCD screen goes
blank. There are no display problems when connected to an external monitor. Which of the
following actions should be taken to resolve the problem?

Which of the following desktop hardware should a technician be MOST concerned with disposing
of correctly?

Which of the following would be the maximum number of devices in a single chain that USB
technology will allow?

A shipping department is reporting that a laser printer in the receiving area is becoming jammed
because the printer attempts to pull several sheets of paper for each print. Which of the following
may be the cause?

A technician receives a printer that is printing ink smudges on random sheets of paper. Which of
the following should the technician try FIRST?

A technician is working on a new computer running Windows XP and the hard drive is formatted at
20GB but is an 80GB hard drive. There is not another partition and no extra space can be found
under Windows explorer. Which of the following would be the BEST way to partition the remainder
of the hard drive without data loss?

A printer takes a long time to print high-end graphics. Which of the following would be the FIRST
action to take?

Which of the following represents a safety hazard?

A customer has security concerns about classified local data being compromised if the laptop is
stolen. The customers laptop has Windows 2000 utilizing the FAT16 file system. Which of the
following actions should be taken?