A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor. Which of the following is the BEST way to proceed? A. Document and label the cable and screw locations. B. Replace the screen with a non-OEM. C. Update the firmware on the device before […]

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office. Which of the following would be the BEST recommendation? A. Smart watch B. Fitness monitor C. Global positioning sensor D. Portable […]

A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct. Which of the following configurations could cause […]

A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware. Which of the following devices would BEST meet the owner’s needs? A. Docking station B. Port replicator C. Thunderbolt D. USB hub

A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technician perform FIRST to troubleshoot the problem? A. Replace the write cache battery. B. […]

Which of the following channels would commonly be used on an 802.11 wireless network? A. 6 B. 17 C. 802 D. 8080

Which of the following cable types should be used to connect a cable modem to a SOHO router? A. Thunderbolt B. Coaxial C. USB D. Ethernet

A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends. Which of the following should the technician focus on to meet these requirements? A. 80mm case fans B. Four-core […]

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She A. Remove the static IP configuration from the desktop. B. Set the laptop configuration to DHCP to prevent conflicts. C. Replace the network card in the laptop, as […]

A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation. Which of the following system parameters is the MOST important for the technician […]