A technician is notified that a laptop is not booting. It is discovered that there are no system lights, sounds, or display when

the power button is pressed. Which of the following should the technician attempt FIRST in the troubleshooting process?

A. Connect an external monitor into the laptop to determine if the LCD has failed.

B. Boot the system from either a boot CD or other r

emovable media type.

C. Disconnect the AC and battery power and hold the power button for several seconds.

D. Remove any hard drives or optical drives, RAM, and any wireless cards or USB devices from the laptop.

Explanation: