As an IT professional, you must always consider the Return of Investment (ROI) impact that IT projects have on your organization. You may be required to justify a project’s benefits relative to its cost. What must you do to relate such information about IT projects to upper managers?
Explain decisions in purely technical terms to ensure that the issues are properly understood.
Make decisions without input from management so as not to confuse the manager’s or stakeholders.
Consult only managers who have technical experience so that the project benefits will be fully understood.
Put the information in terms that your managers can understand so that they can make informed decisions.