Jeanne is the administrator of a very large e-commerce site. She notices that the site still
contains many hypertext links to pages that were deleted from the site. What can Jeanne
do to minimize customer impact of this oversight?

A.
Restrict access to pages that have broken links

B.
Design a custom 404 error message page with a hyperlink that sends users back to the
site

C.
Set HTTP so it never redirects to error pages

D.
Design a Multipurpose Internet Mail Extensions (MIME) type to solve the problem

Explanation:
A bad link will generate a 404 message. By customization of the 404
error screen, Lucinda can redirect users back to the site, and handle the situation in
her own way. This is proactive error recovery.
Incorrect Answers:
A: If we knew which pages had the broken links, then it would be easier to fix them.Disabling those
pages could have other disastrous effects as key web pages could belocked out and disabled.
Just because a link is broken, does not mean that the entire pageis bad.
C: This cannot be done or customized.
D: A MIME is used in e-mail to pass file formats that normally can’t be sent via e-mail intheir raw
form. A MIME cannot be used or made to fit as a solution to this problem.