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What could be causing the error?

Scenario: A Citrix Administrator has configured access to a StoreFront store through the NetScaler
Gateway:
http://FQDN/Citrix/storeweb
When users attempt to access resources using the URL of the gateway, a 404 error is displayed.
What could be causing the error?

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A.
The URL is case-sensitive.

B.
The session policy is missing.

C.
The website needs to use HTTPS protocol.

D.
The IP address is needed instead of FQDN in the URL.

3 Comments on “What could be causing the error?

  1. J.S. says:

    This one is a little misleading, however I have to disagree with Vipul simply because the settings for the Storefront web are not found in the policy but rather in the profile, sorry Vipul. Although HTTPS is a preferred method to access storefront you can force the use of HTTP, so we know that C is incorrect as well.

    A. is the correct answer, and as most of you know, when attempting to access Storefront directly from a browser if you don’t use the correct case you do not get to the site. Notice from the NS Help file the use of case:

    Web address of the Web Interface server, such as http:///Citrix/XenApp, or Receiver for Web, which enumerates the virtualized resources, such as XenApp, XenDesktop, and cloud applications. This web address is used as the home page in ICA proxy mode.




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  2. flcn88 says:

    @Vipul, it’s maybe odd but URL’s can be case sensitive! Maybe not in a Windows/IIS world, but certainly in a Linux/Unix world on which a Netscaler is running (FreeBSD).

    To be clear, answer A is correct:
    The URL is case-sensitive (100% sure)




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