Which two tasks are executed in the service assurance service component within the operate phase? (Choose two.)

A.
review remediation plan from operational assessment

B.
prepare a service readiness report

C.
analyze process exceptions

D.
send internal/external surveys

Explanation:

During the operate phase of the network lifecycle, activities are described for day-to-day management and monitoring of the newly implemented system. The Cisco Lifecycle Services approach can provide both partners and customers with multiple benefits. Documented and repeatable business processes may contribute to increased productivity, customer satisfaction, and reduced risks.