Which mechanism enables the Cisco Unified CCX Cisco Agent Desktop application to obtain a
copy of the RTP packet stream directly from a supported IP phone?
A.
SPAN port monitoring
B.
desktop monitoring
C.
remote SPAN monitoring
D.
reflector port monitoring
E.
ESPAN monitoring
Explanation:
Desktop monitoring enables Cisco UCCX agent desktop application to obtain a copy
of the RTP packet.