In order to use fast dial, which four steps must users take? (Choose four)

A.
Install jtapi applet.

B.
Press the Services button.

C.
Configure the Address Book applet.

D.
Add their names to the LDAP directory.

E.
Subscribe to the fast dial service on the CCM.

F.
Add their names to the personal address book.

G.
Subscribe to the personal address book service on the CCM.

Explanation:
Page 387/388 – CIPT Student Guide 3.3