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You are here: Home > Cisco Exam Questions > 642-165 > Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbo

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Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbo

networkmanagersMay 21, 2012

Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbound call?

PrepAway - Latest Free Exam Questions & Answers

A.
Reject-close

B.
Cancel Reservation

C.
Skip

D.
Reject

Explanation:

In 642-165642-165

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