During the Ongoing Support Handoff Meeting in the implement phase, which two tasks are common to the activities that are related to hardware support? (Choose two.)

A.
Explain Cisco Remote Operation Support Reporting

B.
Explain How to Complete the Customer Satisfaction Survey

C.
Explain How to Open a Technical Assistance Center Case

D.
Explain How to Troubleshoot Message Waiting Indicator

E.
Customize Handoff Materials