Your customer has two locations with different messaging infrastructures. How would you gather
the specific information needed to create a good design?

A company plans to implement the Cisco Unity Unified Messaging solution over the coming
months. The Cisco Unity system will be installed at the main office and will integrate with Cisco
Unified CallManager V5.0. It must work with the existing VPIM-compatible voice-mail systems at
the three branch locations until they are converted to Cisco Unity, one at a time. Cisco Unity will
be using a centralized call-processing and a centralized messaging-deployment model. There are
75 employees at each branch location. The IT department expects the process to take three
months. They want all subscribers and outside callers to be able to address voice messages to all
employees as soon as Cisco Unity is implemented.
What is the best way to accomplish this goal?

The customer is replacing their voice-mail system with a Cisco Unified Messaging system. They
have 2000 employees. They have recently deployed a Cisco Unified CallManager cluster. The

features they must continue to have are:
1. New voice-mail notification to cellular phones and SMS pagers.
2. The voice-mail messages must be saved with the Exchange server backup.
3. Voice-mail messages must be able to be marked urgent by the outside caller.
4. The ability to create distribution lists that notify everyone in a department but give the message
to only the first user to call in; all others get a prompt stating the message was delivered to “the
first user name.”
5. 96 ports of voice mail/Auto Attendant.
6. Outside callers must be able to reach users by spelling the name of the user using the “3-push
method” for typing a name on the telephone keypad; for example, the letter B is typed by pushing
the number 2 twice in a row.
The customer needs to know which features and functions will be different with the new Cisco
Unity as compared to the old voice-mail system. Which features will continue to function the same
way in the new Cisco Unity?

You are conducting a site survey for a Unified Messaging customer. Which statement is true in
regard to the information which should be gathered during a site survey?

You are installing Cisco Unity in an Exchange 2000/2003 mixed-mode messaging configuration.
Which Exchange server or servers can act as the mailstore?

Refer to the exhibit. Company A deploys three Cisco Unity servers to provide messaging for their
headquarters. They recently acquired Company B, which has a networked Octel voice-mail
system. Redundant OC-3 WAN connections have been provisioned for IP connectivity between all
locations. You must interconnect the two voice-mail systems.
What is the best location for deploying the Bridge server?

You have completed the preliminary high-level design template. What is the next step in the
design process?

Company A sells wireless communications services to customers throughout the eastern United
States. In 1999, Company A acquired a smaller wireless communications company, Company B.
Company B provides similar services to Company A in the New England area. Company A has its
headquarters in Dulles, Virginia (3253 employees) and its branch offices are located in Richmond,
Virginia (1131 employees), Baltimore (748 employees), Washington, D.C. (442 employees),
Philadelphia (115 employees), and Trenton, New Jersey (26 employees). Company B has its
headquarters in New York City (414 employees), and its branches are in Boston (212 employees)
and Providence, Rhode Island (89 employees). Company A will be implementing a centralized
Cisco Unity deployment. When customers call an employee, the company wants to provide quick
service on those directory lookups.
Which implementation does the best job of delivering the service?

You have completed the low-level design definition document. What is the next document step in
the process?

You are performing a site survey as part of your design process. The customer shows you seven
large Microsoft Exchange servers but cannot tell you the version of the Exchange they are using.
What is your next step?