Which statement is not true concerning high availability of the Cisco Unified ICM central controller?
Which statement is not true concerning high availability of the Cisco Unified ICM central controller?
which two of the following call transfer methods do you not consider the length of time that the caller is tal
When determining how many Cisco Voice Gateways are required for use with the Cisco Unified Customer Voice Portal, in which two of the following call transfer methods do you not consider the length of time that the caller is talking to an agent? (Choose two.)
Which types of Cisco Gatekeeper redundancy mechanisms are supported with the Cisco Unified Customer Voice Port
Which types of Cisco Gatekeeper redundancy mechanisms are supported with the Cisco Unified Customer Voice Portal system?
Which two of the following are benefits of deploying Cisco System Unified Contact Center Enterprise?
Which two of the following are benefits of deploying Cisco System Unified Contact Center Enterprise? (Choose two.)
What is the impact of routing a call to a non-agent phone in the Cisco Unified Contact Center Enterprise solut
What is the impact of routing a call to a non-agent phone in the Cisco Unified Contact Center Enterprise solution?
Which tool is used to create the Cisco Organization Unit structure in Cisco Unified Contact Center Enterprise
Which tool is used to create the Cisco Organization Unit structure in Cisco Unified Contact Center Enterprise 7.0.x and 7.1.x?
how should the following agent phone be configured?
In a Cisco Unified Contact Center Enterprise design, the customer requires their agents to have a personal line (DID) as well as their agent extension. Using the Cisco Unified Communications Manager partition feature, how should the following agent phone be configured?
Agent ACD line: 4000 (DN)
Agent DID line: 5000 (personal line)
Partition: Personal ?Allow personal calls
Partition: ACDDN ?Allow Cisco Unified Contact Center Enterprise calls only
What are the three primary factors affecting bandwidth sizing between a Webview client and a Webview server?
What are the three primary factors affecting bandwidth sizing between a Webview client and a Webview server? (Choose three.)
which three of these time intervals is data sent from the Cisco Unified Contact Center Enterprise Peripheral G
At which three of these time intervals is data sent from the Cisco Unified Contact Center Enterprise Peripheral Gateway to the Call Routers and Loggers? (Choose three.)
which two PG software processes manage the connectivity to the Cisco Unified Communications Manager cluster?
In the Cisco Contact Center Enterprise solution, which two PG software processes manage the connectivity to the Cisco Unified Communications Manager cluster? (Choose two.)