Which two Cisco Unified Contact Center Enterprise components impact visible network WAN bandwidth sizing to th
Which two Cisco Unified Contact Center Enterprise components impact visible network WAN bandwidth sizing to the central controllers? (Choose two.)
Which protocol does the Cisco Unified ICM use to interface with the Cisco Unified Communications Manager in th
Which protocol does the Cisco Unified ICM use to interface with the Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise solution?
Which of the following is a true statement regarding the design and operation of a highly available Cisco Unif
Which of the following is a true statement regarding the design and operation of a highly available Cisco Unified Contact Center Enterprise solution?
what is the impact to the system if inbound call volumes increase?
In the Cisco Unified Contact Center Enterprise solution, what is the impact to the system if inbound call volumes increase?
Which two of the following are not parts of the Cisco Unified Communications Manager device pool configuration
Which two of the following are not parts of the Cisco Unified Communications Manager device pool configuration? (Choose two.)
Which Cisco Unified Contact Center Enterprise 7.0 Admin Workstation type does not run any local services or pr
Which Cisco Unified Contact Center Enterprise 7.0 Admin Workstation type does not run any local services or processes?
which two of the following factors (Choose two.)?
In the Cisco Unified Contact Center Enterprise solution, co-loading IVR interfaces on a single Peripheral Gateway server is limited by which two of the following factors (Choose two.)?
How are these call legs associated in the database for reporting purposes?
Calls in the Cisco Unified Contact Center Enterprise solution are usually handled by one or more peripherals during a call flow. How are these call legs associated in the database for reporting purposes?
Which two Cisco Unified Contact Center Enterprise CTI solutions support silent monitoring of agent calls using
Which two Cisco Unified Contact Center Enterprise CTI solutions support silent monitoring of agent calls using desktop monitoring rather than VoIP Monitor servers? (Choose two.)
which two events will occur?
When a Cisco Unified Contact Center Enterprise solution is designed with geographic redundancy for the central controllers (Call Routers/Loggers), if Call Router A has device majority and its Ethernet private network NIC card fails, which two events will occur? (Choose two.)