VMware tools is failing to install on a Microsoft Windows virtual machine.
What are two possible situations that would prevent the installation? (Choose two.)

A.
The VMware tools installation media is corrupt.

B.
The incorrect Operating System was selected in the virtual machine options.

C.
The software prerequisites have not been installed.

D.
The prerequisite services have not been started.

Explanation:
Among the probable causes, one might be that the VMware tools installation media is corrupt or the incorrect OS was selected in the virtual machine options.
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1012693