Briefing The Open Group Knowledge

Which of the following statements is expressed by the diagram?

Consider the following diagram, in which CSR stands for Customer Service Representative:

Which of the following statements is expressed by the diagram?

A.
CSR Training has four key modules, each focusing on a different topic

B.
The CSR Training business service is valuable in four different ways

C.
CSR Training is a basic service, upon which four sub-services depend

D.
CSR Training accesses four different types of information