A new time trigger (like ‘3 hours after Rule Trigger Date’ which is part of ‘Time-Dependant
Workflow Actions’) cannot be added to a workflow rule under which cases using the ‘Add
Time Trigger’ button?
Answer: See the explanation.
Explanation:
If the workflow rule is active
If any time-based workflow action is pending to be executed on any of the existing time
triggers of that workflow rule (like say any field update workflow action pending of time
trigger
‘1 Hour After Rule Trigger Date’). So deactivating t his workflow rule will not suffice. Deleting
the record (if feasible) on which time-based workflow action is pending will make ‘Add Time
Trigger’ button active again. c. If the workflow rule is to be executed