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Category: Certified Sales Cloud Consultant

Exam Certified Sales Cloud Consultant

The sales management team of Universal Containers has noticed that opportunities are taking longer to close.

The sales management team of Universal Containers has noticed that opportunities are taking longer to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. Which two reporting tools can the sales management team leverage to help determine the cause? […]

Universal Containers wants to implement a website for a new product launch. The site should be publicly availa

Universal Containers wants to implement a website for a new product launch. The site should be publicly available, allow visitors to submit requests for information, and be managed by the non-technical marketing team. Which solution should the consultant recommend? A. Customer Community B. Lightning Platform C. Lightning Components D. Salesforce Mobile Sites

Which two solutions should a consultant recommend to help product managers engage in sales deals? (Choose two.

Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. Which two solutions should a consultant recommend to […]

Which three Sales Cloud deployment factors should be considered to help ensure adoption? (Choose three.)

Universal Containers is preparing for the launch of its new Sales Cloud implementation to a global user base. With previous sales automation applications, the company had slow adoption of the new solution. Which three Sales Cloud deployment factors should be considered to help ensure adoption? (Choose three.) A. Maintenance release schedule B. Management communications C. […]

Universal Containers wants to capture business sector information on a lead and display the information on the

Universal Containers wants to capture business sector information on a lead and display the information on the account and contact once the lead has been converted. How can these requirements be met? A. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom […]

The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing

The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing throughout the month. NTO wants to store the details of open opportunities weekly, and forecasts and closes business monthly. What should be recommended? A. Schedule a custom forecast report to run weekly and store the results in […]


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