You administer Windows 8.1 Pro computers in your company network.
A user reports that her computer experiences frequent STOP errors.
You need to repair the Windows 8.1 installation. Your solution must ensure that the user
retains her current documents and settings.
What should you do?

A.
Create a recovery drive.

B.
Reinstall Windows 8. Restore the user’s personal files from a backup.

C.
Run Reset your PC.

D.
Run Refresh your PC.