Your company uses Office 365 and has an Enterprise E3 license plan. Employees are issued laptop computers that are configured with a standard image. The image includes an installation of Office 365 ProPlus that must be activated by the employees.
An employee recently received a new laptop computer to replace an older laptop. The older laptop will be reimaged. When the employee attempts to start Word for the first time, she receives a message saying that she cannot activate it because she has already activated five devices.
You need to help the employee activate Office on her new laptop computer.
What should you do? office on a 6th device, one of the devices that Office was previously activated on must be deactivated. installations-activating-deactivating-and-reactivating.aspx
A.
Assign a second E3 license to the employee.
B.
Remove the employee’s E3 license and then assign a new E3 license.
C.
Sign in to the Office 365 portal as the employee and deactivate the old laptop.
D.
Sign in to the Office 365 portal by using your Global Admin account and then deactivate the old laptop.
Explanation:
Office 365 ProPlus license permits a user to install Office on a maximum of five devices. For the user to install
References: http://blogs.technet.com/b/office_resource_kit/archive/2012/11/28/managing-office-365-proplus-
Can anybody confirm this answer?
Imho it is bad practice to Login as another user.
I would go for D and Login as the admin, and then deactivate the old Laptop.
However, C would work.
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Agree with Franck. I would really appreciate it, if someone could confirm the answer
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you are the admin and can do whatever is deemed best for the company so yes that is the right answer
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Even under the admin center you would still have to login as the employee to remove the old laptop
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just did a test as a global admin and was able to deactivate it on the device… even NO warning with are you sure was presented.
The device was just removed for that user
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You can’t login as the employee, unless you know her/his password. Since deactivating the device as possible as a global admin, the best anwser is D.
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answer D is possible. but u can instruct the employee to login to the portal and instruct her to deactivate the device. so il go for C. tried it on my lab env.
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sorry i didnt read the C option “Sign in to the Office 365 portal as the employee ” not unless u know the password of the employee u can do thaT. but it dint state u hve the credential. then D wold be the best option.
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