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You need to ensure that all users in the Contoso domain can access the Service Manager Self-Service Portal

You install the Service Manager Self-Service Portal on a server named CONTOSOSSP1.
Users report that they receive access denied messages when they try to connect to the portal. You
must grant users the minimum required permissions.
You need to ensure that all users in the Contoso domain can access the Service Manager Self-Service
Portal.
What should you do?

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A.
In Active Directory, create a new group named PortalUsers. Add the PortalUsers group to the
Contoso\Domain Users group, and then add the group to the local users group on CONTOSOSSP1.

B.
Using the account that you used to install the Self-Service portal, grant the Contoso\Domain Users
group Read permissions to the portal.

C.
In Service Manager, create a new user role named PortalUsers. Grant the PortalUsers role rights
to all catalog items, and then add the Contoso\Domain Users Active Directory Domain Services
group to the PortalUsers role.

D.
Using the account that you used to install the Self-Serviceportal, grant the Contoso\Domain Users
group Contribute permissions to the portal.

5 Comments on “You need to ensure that all users in the Contoso domain can access the Service Manager Self-Service Portal

  1. FSM says:

    I think B is the right answer. In the question one of the requirements is to give the users the minimum required permissions. The Contribute permission gives extra rights such as edit rights. So answer is B.

    https://technet.microsoft.com/en-us/library/cc721640.aspx

    Read –> Enables users to view pages and list items, and to download documents.
    Limited Access permissions, plus:
    View Items
    Open Items
    View Versions
    Create Alerts
    Use Self-Service Site Creation
    View Pages

    Contribute –> Enables users to manage personal views, edit items and user information, delete versions in existing lists and document libraries, and add, remove, and update personal Web Parts.
    Read permissions, plus:
    Add Items
    Edit Items
    Delete Items
    Delete Versions
    Browse Directories
    Edit Personal User Information
    Manage Personal Views
    Add/Remove Personal Web Parts
    Update Personal Web Parts




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