PrepAway - Latest Free Exam Questions & Answers

You are a Dynamics 365 for Customer Service administrator. Sales team members record leads in a Microsoft Exce

You are a Dynamics 365 for Customer Service administrator. Sales team members record leads in a Microsoft Excel workbook after conferences.

The system must prevent the addition of duplicate leads from the workbooks.

Sales team members must be able to manually create a duplicate lead record.

You need to configure duplicate detection settings.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. Create a duplicate detection job for all active accounts.

B. Set the value of When a record is created or updated to on.
C. Set the value of When a record is created or updated to off.
D. Set the value of Enable duplicate detection to off.

E. Set the value of During import to on.


Leave a Reply