Your role of Systems Administrator at ABC.com includes the management of the company’s
private cloud. The company has a System Center 2012 infrastructure that includes System Center
2012 – Service Manager (SCSM).
You use Service Manager for Service Level Management. You need to create a service level
objective (SLO) in Service Manager for incidents that meet the following criteria:
Priority = 1
Incident Category = Email Problem.
Assigned User = Empty.
What should be your first step?
A.
You should first create a Service Template.
B.
You should first create a Connector.
C.
You should first create a Queue.
D.
You should first create a Query.
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