A company uses manual processes to track interactions with customers. The company wants to use Power Platform to improve productivity. The company has the following requirements: Provide customers with an online portal where they can submit and review cases. Ensure that customers can chat online with a customer service representative at any time. Route chats […]

You are designing a Power Platform solution. The company wants its development team to adopt the construction of repeatable components for its implementation team to reuse on different entities and forms. You need to recommend a technology that meets these requirements. Which technology would you recommend the developers adopt to assist the implementation team? A. […]

A large company experiences high staff turnover rates. As a result, the company must add or remove multiple system user accounts daily. You need to recommend a security concept which will facilitate complex security profiles to entities for large groups of users across the Power Apps and Dynamics 365 applications. What should you recommend? A. […]

A company uses two separate unlinked apps to manage sales leads; a Power Apps app and a third-party application. The client has the following requirements: Manage all leads by using the Power Apps app. Create a lead in the Power Apps app when a user creates a lead in the third-party application. Update leads in […]